PRIVACY POLICY

This privacy policy sets out how Wilsonart Ltd a Division of ITW uses and protects any information that you give Wilsonart Ltd a Division of ITW when you use this website.

Wilsonart Ltd a Division of ITW is committed to ensuring that your privacy is protected. We use the information you provide about yourself when contacting us to complete your request and/or reply to your comments. We do not share that information with any third parties except to the extent necessary to fulfill that order.

We may collect some or all of the following information: name, contact / delivery information, address and email address, postcode, telephone number. PLEASE NOTE:  We do not store credit card or any financial details.

We may use the information to improve our products and services. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone.

You may request details of personal information which we hold about you under the Data Protection Act 1998.  If you would like a copy of the information held on you please write to Wilsonart Ltd a Division of ITW, Lambton Street Industrial Estate, Shildon, County Durham DL4 1PX. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

COOKIES

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
    recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
  • You can manage these small files yourself and learn more about them through Internet browser cookies – what they are and how to manage them

Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
  • analysing anonymised data to help us understand how people interact with govt services so we can make them better
    You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them

Learn how to remove cookies set on your device

There are two types of cookie you may encounter when using www.wilsonart.co.uk:

  1. First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
  2. Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website. If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

CHANGES TO THIS PRIVACY POLICY

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

This site gives visitors the following options for removing their information from our database to not receive future communications or to no longer receive our service or if you have any questions about this information, the practices of this site, or your dealings with this website, you may:

  • send e-mail to enquiries@wilsonart.co.uk
  • send mail to the following postal address:

    Wilsonart Limited
    Lambton Street Industrial Estate
    Shildon, County Durham DL4 1PX

Wilsonart will comply with applicable law regarding privacy rights in all material respects, and will review and update this policy from time to time as deemed appropriate without notice. Further, nothing in this policy is intended to alter or modify any current internal policies or practices of Wilsonart with respect to its current, former or prospective employees.